Refunds
Draft · last updated 2026-10-20~/legal/refunds
This is a draft. The 14-day window is a proposal waiting on the owner's decision and a lawyer's review.
Try before you buy
PubStudio Free is the same app as Pro, so you can open your files and check they look right before paying anything.
Pro monthly
- Cancel any time from Account. You keep Pro until the end of the month you've paid for.
- If you were charged and didn't mean to be, write to us within 14 days and we'll refund that month.
Lifetime pass
- Ask within 14 days of buying for a full refund, no questions asked.
- Refunding a pass turns its licence key off.
How to ask
Email [email protected] with the email address you bought with. Refunds go back to your original payment method through Dodo Payments, and usually arrive within 5 to 10 working days.